Terms of service

Terms of Service

1. Acceptance of Terms

By accessing our website, placing an order, or using any services provided by Furlio ("we", "our", or "us"), you agree to be bound by these Terms of Service.

If you do not agree with these Terms, please do not use our website or purchase our products.

 

2. Eligibility

You must be at least 18 years old or the age of majority in your state or province of residence to use this website and purchase products from Furlio.

By placing an order, you represent that you meet these requirements.

 

3. Products and Services

Furlio offers orthopedic pet products and related accessories.

We make every effort to display product descriptions, images, colors, dimensions, and specifications as accurately as possible. However, we cannot guarantee that all product information will be completely accurate, current, or error-free.

Product images are for illustrative purposes only and may differ slightly from the final product.

 

4. Pricing and Availability

All prices are displayed in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to:

  • Change prices at any time
  • Modify or discontinue products without notice
  • Limit quantities available for purchase
  • Correct pricing or typographical errors

 

5. Order Acceptance

After you place an order, you will receive an order confirmation email.

Receipt of an order confirmation does not constitute acceptance of your order.

We reserve the right to cancel or refuse any order for reasons including but not limited to:

  • Product availability
  • Payment issues
  • Suspected fraud
  • Incorrect pricing or product information

If an order is canceled after payment has been processed, a full refund will be issued.

 

6. Shipping

Shipping times provided on our website are estimates only.

Furlio is not responsible for delays caused by:

  • Carriers
  • Weather conditions
  • Customs inspections
  • Natural disasters
  • Other circumstances beyond our control

Risk of loss transfers to the customer once the order has been delivered to the shipping carrier.

 

7. Returns and Warranty

All returns and warranty claims are governed by our published Return Policy and Warranty Policy.

Please review those policies before making a purchase.

 

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product names
  • Images
  • Videos
  • Graphics
  • Text
  • Website design

is the property of Furlio and may not be copied, reproduced, distributed, or used without prior written permission.

 

9. User Content

If you submit reviews, photographs, videos, testimonials, social media posts, or other content to Furlio, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, display, and distribute that content for marketing and promotional purposes.

You represent that you own or have permission to share any content you submit.

 

10. Limitation of Liability

To the fullest extent permitted by law, Furlio shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of our website
  • Use of our products
  • Inability to use our products
  • Delays or interruptions in service

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

 

11. Product Disclaimer

Furlio products are designed to improve comfort and support for pets.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Any statements regarding orthopedic support, comfort, mobility, or wellness are provided for informational purposes only and should not replace professional veterinary advice.

Always consult your veterinarian regarding your pet's health.

 

12. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, and protect your information.

 

13. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time.

Any changes will become effective immediately upon posting to this website.

Continued use of our website constitutes acceptance of the revised Terms.

 

14. Governing Law

These Terms shall be governed by and interpreted under the laws of the United States, without regard to conflict of law principles.

 

15. Contact Information

Questions regarding these Terms of Service may be directed to:

support@furliopet.com